Office Policies

Office Hours

front-desk.jpgWe are open to serve you, answer questions or schedule an appointment during the following hours:

Missoula Office Hours:
Monday – Thursday: 8:00 a.m. - 4:30 p.m.

Ronan Office Hours:
One Thursday a month: 8:45 a.m. - 3:30 p.m.


We offer complimentary new patient examinations. During the initial appointment with our office you will meet with our Treatment Coordinator and Dr. Shaw. The new patient appointment is simple and informative. We include photographs and a panoramic x-ray at our complimentary new patient examinations. Our up to date technology allows for us to explain your treatment recommendation with visual tools that will show you just how Dr. Shaw will create your new smile! Call or email us today for an appointment time.

Appointments are an important part of your treatment, as time has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule. We request a 48-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.


Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.